All Systems Operational

About This Site

Welcome to 9Line's status page for service status and updates. Here you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Uptime over the past 90 days. View historical uptime.
Cisco CER/UCM/HCS Integrations Operational
90 days ago
100.0 % uptime
Today
CER API ? Operational
90 days ago
100.0 % uptime
Today
Jabber Portal ? Operational
90 days ago
100.0 % uptime
Today
BroadWorks Integrations Operational
90 days ago
100.0 % uptime
Today
BroadWorks API ? Operational
90 days ago
100.0 % uptime
Today
HELD Services Operational
90 days ago
100.0 % uptime
Today
HELD Primary Operational
90 days ago
100.0 % uptime
Today
HELD Secondary Operational
90 days ago
100.0 % uptime
Today
Core Infrastructure Operational
90 days ago
100.0 % uptime
Today
Calling API ? Operational
90 days ago
100.0 % uptime
Today
User Portal ? Operational
90 days ago
100.0 % uptime
Today
US - SBCs - Primary Cluster (SC) ? Operational
90 days ago
100.0 % uptime
Today
US - SBCs - Secondary Cluster (W2) ? Operational
90 days ago
100.0 % uptime
Today
PSTN Routing Gateways ? Operational
90 days ago
100.0 % uptime
Today
Non-Critical Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
Call Server Updates
Completed - The scheduled maintenance has been completed.
Apr 19, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 09:00 CDT
Scheduled -

Overview


9Line will perform regular system updates and patches to the SBC operating system on April 19, 2025 between 0900-1200 Central Time (-5 UTC).

Service Impact


Due to load balancing and high availability, we do not anticipate any service disruption to critical services during this maintenance. During the upgrade, one regional cluster will be offline at a time and calls will be serviced by other regional clusters.

Duration of Impact


While we expect no impact to services, always ensure you utilize OPTION messages for keepalive checks, and maintain paths to primary and secondary clusters in your SBC configuration to ensure automatic failover between 9Line call server clusters.

Contact


To contact 9Line regarding this scheduled maintenance, please raise a ticket in the 9Line portal:
https://support.9line911.com
Apr 10, 15:24 CDT
Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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