All Systems Operational

About This Site

Welcome to 9Line's status page for service status and updates. Here you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Uptime over the past 90 days. View historical uptime.
Cisco CER/UCM/HCS Integrations Operational
90 days ago
100.0 % uptime
Today
CER API Operational
90 days ago
100.0 % uptime
Today
Jabber Portal Operational
90 days ago
100.0 % uptime
Today
BroadWorks Integrations Operational
90 days ago
100.0 % uptime
Today
BroadWorks API Operational
90 days ago
100.0 % uptime
Today
HELD Services Operational
90 days ago
100.0 % uptime
Today
HELD Primary Operational
90 days ago
100.0 % uptime
Today
HELD Secondary Operational
90 days ago
100.0 % uptime
Today
Core Infrastructure Operational
90 days ago
100.0 % uptime
Today
Calling API Operational
90 days ago
100.0 % uptime
Today
User Portal Operational
90 days ago
100.0 % uptime
Today
US - SBCs - Primary Cluster (SC) Operational
90 days ago
100.0 % uptime
Today
US - SBCs - Secondary Cluster (W2) Operational
90 days ago
100.0 % uptime
Today
PSTN Routing Gateways Operational
90 days ago
100.0 % uptime
Today
US - SBCs - Primary Cluster (E2) Operational
90 days ago
100.0 % uptime
Today
Address Geocoding Service Operational
90 days ago
100.0 % uptime
Today
Non-Critical Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

Call Server Updates
Completed - The scheduled maintenance has been completed.
Aug 29, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 07:00 CDT
Scheduled - Overview
9Line will be performing routine system updates and security patches to the SBC operating system.


Expected Service Impact
Due to load balancing and high availability, we do not anticipate any disruption to critical services during this maintenance window. Regional clusters will be upgraded one at a time, with calls automatically routed to the remaining active clusters.


Recommendations
To ensure seamless failover, please confirm your SBC configuration includes:

1. OPTION messages enabled for keepalive checks

2. Paths configured to both primary and secondary 9Line call server clusters


Contact
Questions about this maintenance? Please open a ticket with us at support.9line911.com.
Aug 11, 11:43 CDT

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage