Call Server Updates
Scheduled Maintenance Report for 9Line
Completed
The scheduled maintenance has been completed.
Posted Nov 02, 2024 - 09:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 02, 2024 - 07:00 CDT
Scheduled

Overview


9Line will perform system updates and patches to the SBC operating system on November 2, 2024 between 0700-0900 Central time.

Service Impact


Due to load balancing and high availability, we do not anticipate any service disruption to critical services during this maintenance. The SC cluster will be upgraded first, followed by the W2 cluster. During the upgrade, one regional cluster will be offline and calls will be serviced by the other regional cluster.

Duration of Impact


While we expect no impact to services, always ensure you maintain paths to both the primary and secondary clusters in your SBC configuration to ensure automatic failover between 9Line call server clusters.

Contact


To contact 9Line regarding this scheduled maintenance, please open a ticket:
https://support.9line911.com

Our team will be available to address any concerns during the maintenance period.
Posted Oct 25, 2024 - 10:20 CDT
This scheduled maintenance affected: Core Infrastructure (US - SBCs - Primary Cluster (SC), US - SBCs - Secondary Cluster (W2), PSTN Routing Gateways).